The Nigerian Federal Government has announced a sweeping digital transformation across its ministries and departments, setting a December 31, 2025, deadline for the entire civil service to go fully paperless.
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The announcement was made by Dr. Didi Esther Walson-Jack, Head of the Civil Service of the Federation, during a press briefing in Abuja to mark the 2025 African Public Service Day and Civil Service Week.
According to Walson-Jack, the move aligns with the Federal Civil Service Strategy and Implementation Plan (FCSSIP) 2021–2025, aimed at modernizing public service delivery. “Even before I assumed office, the Office of the Head of the Civil Service of the Federation had already gone paperless. We are now working to accelerate this transformation across all MDAs,” she stated.
She revealed that the Federal Ministry of Health recently became the 11th ministry to fully adopt the Enterprise Content Management System (ECMS), a major milestone in the ongoing digitization efforts. Other ministries, departments, and agencies (MDAs) are currently at various stages of implementation.
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To facilitate the transition, the FG has partnered with organizations to help fund the digital overhaul. “The race to December 31, 2025, is on, and with hard work and God’s grace, the Nigerian Civil Service will be fully paperless,” Walson-Jack added.
As part of the modernization strategy, Walson-Jack also disclosed that a recent study tour to Singapore was carried out with support from the United Nations Development Programme (UNDP). The initiative involved 20 Heads of Service from across the 36 states and the FCT, and was aimed at benchmarking global best practices.
“This collaboration has helped in knowledge sharing between federal and state services, positioning Nigeria’s civil service for international recognition and excellence,” she explained.
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The digitalization campaign is expected to enhance transparency, reduce bureaucratic delays, and significantly cut costs across the Nigerian public sector.
Experts have lauded the initiative as a crucial step toward e-governance and improved service delivery.
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