The Minister of Interior, Rauf Aregbesola, on Friday, decried the delay Nigerians faced in passport processing and called for an end to the challenge.
Speaking at the opening ceremony of the 2019 management retreat of the NIS in Lagos, the minister said immigration officers should prioritise service delivery.
The minister also stated that there should be improvement in immigration services at the country’s international airports, adding that an official route for people with special needs should be created rather than jumping the queue during passenger handling.
On land borders, the minister urged immigration officers to improve their expertise in ensuring security.
He explained that unwanted and criminal persons must not be allowed into the country through the borders.
Aregbesola said immigration officers needed to improve on helping the Federal Government to boost the ease of doing business in the country.
The Comptroller-General of Immigration, Muhammad Babandede, said the retreat was organised to aid brainstorming on challenges facing the NIS.
According to him, the NIS will continue to make notable efforts at improving the quality of its workplace environment and the services it renders.(Punch)
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